IMIT Senior Business Analyst, Health Information Services

 Req ID: 217272
Location: Provincial Position, Flexible Within the Province 
Department: IMIT HIS Data Quality CNS
Type of Employment: Temporary Hourly FT long-assignment (100%) x 1 
MGMT/NON-Union Management/Non Union Position
Posting Closing Date: 6-Mar-26

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

About the Opportunity

The IMIT Senior Business Analyst, Health Information Services, serves as a strategic enabler of patient access and navigation, data integrity, operational performance, and financial stewardship. This role strengthens enterprise decision-making by translating complex data into meaningful and actionable insights, identifying and mitigating systemic risk, and driving sustainable process improvement across admitting, registration, scheduling, and switchboard workflows.

The IMIT Senior Business Analyst functions as both an operational partner and a systems-level advisor ensuring data reliability, supporting digital transformation, and aligning frontline processes with organizational priorities.

Key Responsibilities

Access Innovation & Performance

• Lead analysis of the end-to-end patient access journey
• Identify systemic barriers impacting wait times, throughput, and service equity
• Drive innovation to enhance patient access, improve operational efficiencies, and advance service delivery and quality
• Develop demand, capacity, and census forecasting models to inform workforce and resource planning
• Establish performance indicators that measure access efficiency, sustainability, and accountability

Data & Analytics

• Develop executive-level dashboards, KPIs, escalation thresholds, and performance reports
• Lead complex analysis of operational and clinical data to identify trends, risks, and strategic opportunities
• Quantify financial and operational risks associated with data quality gaps
• Translate complex analytics into actionable recommendations for leadership
• Support business case development and ROI analysis for improvement initiatives

Continuous Quality Improvement

• Conduct root cause analysis and workflow redesign to reduce variation, enhance efficiency, and account for human factors
• Design and implement monitoring frameworks for ongoing quality assurance
• In partnership with the Operations Manager, Data Quality, oversee audits of registration, switchboard, and health information workflows
• Support accreditation readiness and compliance reviews
• Lead multi-site quality improvement initiatives aligned with organizational priorities

Digital Health & System Optimization

• Partner with IMIT teams to optimize system configuration and workflow design
• Translate operational requirements into recommendations for structured system build specifications
• Support testing, implementation, and post-go-live stabilization efforts
• Assess operational, compliance, and financial impacts of system or workflow changes
• Contribute to optimization of clinical information systems and applications

Policy & Procedure Development

• Lead development, review, and revision of policies and standard operating procedures related to patient access and health information workflows
• Ensure alignment between policy, regulatory and accreditation requirements, system configuration, and operational practice
• Support implementation of policy and standard operating procedure changes and monitor adherence through structured reporting

About You

We would love to hear from you if you have the following:

• Bachelor’s degree or diploma in Health Information Management, Business Administration, Data Analytics, Health Sciences, or other health-related field

• Minimum of 5 years progressive experience in health information management, healthcare analytics, business analysis, quality improvement, or other health-related field required
• Advanced knowledge of health information access, privacy, governance, and data standards

• Certified in Health Information Management (CHIM) or Health Information-Certified Associate (HICA) through the Canadian Health Information Management Association (CHIMA) considered an asset
• Formal training, certification, or experience in quality improvement, process redesign, or healthcare improvement science (i.e., Lean Six Sigma, IHI, CPHQ) considered an asset

• Proficient with Microsoft Outlook, Excel, Word, PowerPoint, and Visio
• Advanced analytical and problem-solving capability
• Strong facilitation, stakeholder engagement, and change management skills
• Experience developing policies, standard operating procedures, and governance frameworks considered an asset
• Experience in patient access and navigation considered an asset

Please ensure your resume is up-to-date and includes all relevant education, experience, training, and certifications.

Hours

• Temporary Full-time Position, 75 Hours Bi-weekly, Monday - Friday
• Approximate term of 24 months (Assignment length subject to change)
• This position operates with a hybrid model consisting of working days both remotely and onsite
• Intraprovincial travel may be required

Compensation and Benefits

$38.36 - $47.95 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You've Applied
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. 

​This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

​Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.