Systems Analyst - Information Management & Technology

 Req ID: 193789
Location: Central Zone, Westway 1 
Department: IMIT Business Applications Support
Type of Employment: Permanent Hourly FT (100%) x 1 
Management/Non Union Position
Posting Closing Date: 3-Jan-25

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

About the Opportunity

The IM/IT Systems Analyst (SA) / Business Analyst (BA), reports to an IM/IT Manager and will take direction from either the IM/IT Lead or Sr. Analyst. This position is responsible for the requirement gathering, testing, implementation, maintenance, and support for primarily clinical information management and technology solutions and functions across NSH, IWK and its many external clients. The IM/IT SA/BA works with their team to collaborate with key clinical and business stakeholders throughout the province as the organization, in partnership with the province’s Internal Services Department and the Department of Health and Wellness, moves towards the rationalization of disparate systems and the OPOR strategy.

The IM/IT SA/BA will be committed to a high standard of performance and will provide support across the organization to leverage IT applications aligned with NSH’s and its client’s strategic mission, vision and goals. The IM/IT SA/BA performs a variety of tasks, including but not limited to: evaluation of requests for change, data retrieval; troubleshooting and assisting with the resolution of application errors and other system issues; development of materials and the communication of system changes to end users; and, building and maintaining all system configuration items in line with best practice and appropriate stakeholder approvals.

About You

We would love to hear from you if you have the following:

• Degree or diploma in an Information Technology, Business Analysis or Health Related discipline. Consideration may be given to those with equivalent training and relevant experience.
• 1-3 years’ experience in application programming, systems analysis, business analysis or systems support an asset.
• Experience with SAP and Success Factors is an asset
• Experience supporting business applications including and understanding of databases and servers, patching and certificate management, data management, and Software as a Service is an asset
• Experience and/or training with healthcare information systems and terminology an asset.
• Experience in a healthcare or clinical setting an asset.
• Certification in IT Infrastructure Library (ITIL), Project Management (PMP), and/or organizational change management an asset.
• Experience supporting clinical and/or business application systems and related services in a complex health care organizational environment considered an asset.
• Ability to troubleshoot and document issues, problems and implement resolution.
• Strong written and verbal communication, and interpersonal skills.
• Experience creating summary documentation based on evaluation and analysis an asset.
• Ability to collaborate with diverse stakeholders to document and solve issues.
• Organizational skills and a high level of accuracy and attention to detail.
• Ability to prioritize and meet deadlines.
• Ability to clearly communicate NSH vision, mission and values.

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Permanent, Full-time Position; 75 Hours Bi-weekly

Compensation and Benefits

$33.14 - $41.42 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. 

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.