General Office Clerk II, Cardiology

Company : IWK Health

Req ID: 209817 
Department/Program: Cardiology, Children's Surgical, Emergency and Rehabilitation 
Location: Halifax  
Type of Employment: Permanent Hourly FT (100% FTE)  x 1 position(s)
 Start Date: ASAP
Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $23.3519 - $25.3918 /hour
Closing Date: September 24, 2025 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Manager of Ambulatory Surgical Care, the General Office Clerk II is responsible for the preparation of all new referrals for triaging by the cardiologist and entry into Pending in Community Wide Scheduling and registration of patients seen within the Children’s Heart Centre (visits with a Cardiologist or with the Clinic Nurse). Responsibilities may include: Prints the necessary registration forms, completes Order Entry for tests required and notifies the nursing staff; Calls all patients one week in advance to remind them of their appointments; Books new and follow-up patient appointments with the four Cardiologists, the Resident Ambulatory Clinic, the Pacemaker Clinic and the Transplant Clinic; Scheduling and registration in Meditech all diagnostic testing appointments booked for ECG, Echo, Exercise Testing, Event Recorders and Holter monitoring; Responsible for Children’s Heart Centre filing and forwarding of patient data to the Adult Congenital Heart Clinic for patients who have transitioned there; Receipt of all Cardiology I/P consultations and ECG and Echo requisitions, distribution to the respective areas; Receipt of and entry into the Echo database, all mailed in CDs for interpretation and promptly forwards them to the Cardiologist covering Consults; Obtains accession numbers for all echocardiograms to be entered into the Xcelera database; Answers phone, redirecting calls and taking messages as necessary; Distribution of mail twice daily; Faxing and photocopying as necessary; Communicates messages and information accurately and appropriately; and Redirects inquiries accordingly. Participates in Care Team discussions as required offering input and energy into efforts at improving clinic efficiency and functioning.

Hours of Work

Monday to Friday, approx. 8am-4pm

Your Qualifications

• Minimum High School Diploma or GED required.
• Graduate of a recognized Secretarial or Office Administration Diploma Program an asset.
• Demonstrated working knowledge of computer programs, particularly Windows, Microsoft Office 2007, Outlook and database programs required.
• Demonstrated accurate keyboarding (40 wpm – minimum with no errors) and data entry skills required. Testing will be conducted on short-listed candidates and results will be factored into the candidate=s overall suitability for this position.
• Previous transcription and dictatyping experience an asset.
• Previous experience with Meditech and Community Wide Scheduling (CWS) required.
• Demonstrated experience with office equipment (i.e. fax machine, photocopier).
• Strong organizational and time management skills required.
• Strong interpersonal and communication skills required.
• Demonstrated initiative and ability to work as a team player.
• Medical terminology required - cardiac terminology an asset.
• Competency in other languages considered an asset; French preferred. 

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Admin Professionals  bargaining  unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.