Scheduling Informatics Analyst - People Services, Provincial

 Req ID: 193947
Location: Provincial Zone, Bethune Building - QEII 
Department: PS Strat Time Reporting
Type of Employment: Temporary Hourly FT long-assignment (100%) x 6 
Management/Non Union Position
Posting Closing Date: 11-Jan-25

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

About the Opportunity

Reporting to the Manager and working closely with the Leads of the Integrated Scheduling Services, the Scheduling Informatics analyst will support the implementation, optimization, and adoption of Scheduling, Time Entry and Shift Replacement systems and initiatives by working collaboratively with stakeholders, technical experts and leaders as required. Using critical and creative thinking this role analyzes, prioritizes, and translates user needs and requests related to systems and standards while upholding collective agreement compliance.

The Scheduling Informatics Analyst will be committed to a high standard of performance will provide support across the province for the implementation and support for zonal scheduling operations and the clients they serve. Integral to the support of the systems and their users, the analyst will participate in upgrades to systems and tools, testing activities, as well as familiarizing themselves with knowledgebases related to those systems. This role participates as a member of a cross-functional People Services Team to ensure all clients are receiving quality service and communication.

The Scheduling Informatics Analyst will apply in-depth knowledge of systems, processes and policies as they pertain to collective agreements and standards of practice for scheduling so they can provide guidance and resolve issues. This includes educating clients on system function, changes and additions, while also guiding clients to self-serve information and education for future use.

About You

We would love to hear from you if you have the following:

• Graduate of post-secondary degree/ program in Business Administration, Human Resources or an equivalent combination of education, training and experience.
• Experience in workflow and process design an asset
• Able to function well within a team setting and independently
• Well-developed analytical, problem-solving, organizational and communications skills
• Minimum 3 years of scheduling and or time entry experience in a healthcare setting
• Demonstrated knowledge of collective agreements, employment guides and legislation
• Ability to relay or explain complex issues or difficult scenarios to clinical and business staff an asset
• Basic knowledge of systems principles, theories, and concepts within healthcare
• Experience with reporting or data analysis an asset
• Demonstrated Planning, organizing, prioritizing and time management skills
• Strong written and verbal communication, interpersonal skills
• Ability to build relationships with the NSHA leadership team by understanding work demands, expectations and Scheduling services requirements in order to effectively partner with the client group
• Ability to influence and collaborate with diverse stakeholders to solve high risk, complex issues
• Ability to work successfully within a high change environment with a level of ambiguity with roles and functions

*A skill test may be included as part of the selection process*

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Long assignment, Full-time position; 75 hours biweekly
• Approximately a 12-month assignment 
• 6 positions
• Shifts include days, evenings, weekends and holidays
• Location:  Will be determined based on the Successful Candidate
• This position will be hybrid, with a majority of work being remote.

Compensation and Benefits

$29.91 - $37.38 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. 

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.