Ward Clerk

Company : IWK Health 

Req ID: 192174 
Department/Program: Orthopaedic Clinic/Team, Children's Surgical & Critical Care 
Location: Halifax   
Type of Employment: Temporary Hourly FT long-assignment (100% FTE) until   x 1 position(s)
 Start Date: ASAP
Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $23.3519 - $25.3918 /hour
Closing Date: November 27, 2024 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Manager, Ambulatory Surgical Care, under the supervision of the Clinical Leader, the Ward Clerk performs a variety of reception and clerical duties required for the efficient operation of the Orthopaedic clinic. Responsibilities include, but are not limited to: ordering and maintaining supplies; transport functions (e.g., escorting patients); preparing, retrieving, and maintaining health records and charts, assisting in booking follow-up appointments; filing; photocopying; faxing; answering phones; returning messages; placing calls to staff as required.

Hours of Work

Monday – Friday 8:00-4:00

Your Qualifications

•    Minimum of a High School Diploma or GED required.
•    Successful completion of a recognized Office Administration program preferred. 
•    Previous recent experience in a similar role preferred. 
•    Previous recent experience in an office/clinic environment and/or a similar role an asset. Minimum two years related secretarial experience preferred. 
•    Previous patient registration experience preferred. 
•    Medical Terminology an asset. 
•    Demonstrated excellent communication (verbal and written), interpersonal, time management and organization skills required.  
•    Demonstrated ability to work collaboratively within an inter-professional team required.
•    Demonstrated ability to take direction and to work with minimal supervision or independently required. 
•    Demonstrated ability to be attentive to detail and flexible to meet workload demands required. 
•    Demonstrated proficiency with MS Office Suite (Outlook, Word, Excel, Access, etc) preferred.
•    Current successful completion of CPR Level-C Healthcare Provider within the last 12 months an asset.
•    Experience with MEDITECH an asset. 
•    Knowledge of program-based care an asset.
•    Competency in other languages considered an asset; French & Arabic preferred. 

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Admin Professionals  bargaining  unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An  offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.