Operations Manager, Mental Health & Addictions

Company : IWK Health

Req ID: 187138 
Department/Program: Mental Health And Addictions, Mental Health And Addictions 
Location: Halifax  
Type of Employment: Permanent Hourly FT (100% FTE)  x 1 position(s)
 

Start Date: November 2024
Union Status: Management, Management/Non Union Bargaining Unit
Compensation: $40.1509 - $53.3483 /hour
Closing Date: November 01, 2024 (Applications are accepted until 23:59 Atlantic Time)

This is not a designated position, however, preference will be given to qualified candidates who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, and/or 2SLGBTQIA+. Please self-identify on your application. 

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Director of Mental Health and Addictions, the Operations Manager will provide collaborative leadership in managing the physical, financial and human resources consistent with the mission, strategic plan, goals and objectives of the IWK Health Centre.  The Operations Manager will liaise effectively with the medical, administrative, professional and support staff, to ensure the efficient and effective operation of the Program and high quality accessible patient care services.  Responsibilities include, but are not limited to:  participates and/or leads committees associated with the work of the care team(s) and the Health Centre; monitors and evaluates patient care standards and makes recommendations and/or takes action to effect necessary change; collaborates with the manager around human resources  required, works in collaboration with quality facilitators to ensure quality improvement and risk management activities are coordinated in an efficient and effective manner; mentors team members by supporting, teaching, role modeling and coaching in an effective manner; coordinates the performance evaluation reviews for all staff; manages performance issues on an ongoing basis in accordance with Health Centre policy; manages day to day operational expenditures of the care area(s) in a fiscally prudent manner; reviews fiscal performance data to monitor expenditures, analyze trends and develop strategies to address, in consultation with the Clinical Manager; coordinates the purchasing of capital equipment, auxiliary amenities and supplies to ensure requirements are met; participates in the completion of variance reports for review by the Director.  The Operations Manager deals with site physical plant issues, development and oversight of site specific protocols and site representation on Health Centre wide committees and working groups.  Occasionally there will be project work assigned for the MHA portfolio.

Hours of Work

Monday – Friday; 8:30 am – 4:30 pm (flexible)

Your Qualifications

• Baccalaureate Degree in a health related field required.
• Current registration with the appropriate licensing body of Nova Scotia required.
• Masters level preparation is considered an asset.The successful candidate is expected to undertake advanced level study within a specific time frame.
• Minimum three (3) years experience in a related clinical role required.
• Two to three (2-3) years related leadership experience required.
• Knowledgeable in the concepts of program-based care, trauma informed care and patient-family centred care required.
• Experience in building teams and maintaining healthy work environments required.
• Experience in leading and managing healthcare services considered as asset.
• Experience in people management required.
• Demonstrated competence in process improvements and project management.
• Demonstrated ability in strategic planning and financial oversight.
• Strong communication, critical thinking and problem solving skills required.
• Competency in other languages an asset.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Management/Non Union  bargaining  unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.