PART 1 – INVITATION AND SUBMISSION INSTRUCTIONS
1.1 Invitation to Applicants
The Province of Nova Scotia (the “Province”) invites prospective applicants to submit applications for the Clinical Coordinator role through contract with the Province as part of the Health Services and Insurance Act (HSIA) Insured Program for Mood and Anxiety Disorders: Clinical Coordinator for the Office of Addictions and Mental Health (OAMH), as further described in Appendix B (the “Deliverables”). This recruitment is being conducted in accordance with the Canadian Free Trade Agreement for the recruitment of health services.
The purpose of this recruitment is to select a Doctoral level Psychologist (those who submit a response, “Applicants”) who works in the private mental health and addictions (MHA) care sector to provide clinical oversight, support, and coordination under the MHA Insured Services program for mood and anxiety disorders for individuals of all ages. OAMH is seeking Applicants from all areas of Nova Scotia, with the ability to promote quality efforts and activities of the insured services program. This is an opportunity to be involved in the Province’s efforts to expand access to MHA care through insured services, and a first-of-its-kind program in Canada.
Applications submitted for this opportunity will be considered and evaluated for this opportunity only. Any other work or services outside of the Deliverables stated in this process will be acquired via an alternate process. The Applicant who is invited to enter into and sign the Master Agreement will not be prequalified for any such additional recruitment process. Contracts may be amended if there is an expansion of service offerings within the mood and anxiety program.
1.1.1 Background
Nova Scotia is transforming the mental health and addictions (MHA) care system under the Universal Mental Health and Addictions Care (UMHAC) mandate, and more broadly, Nova Scotia’s Action for Health strategic plan.
OAMH is delivering on UMHAC so that people, families, and communities will have easy, compassionate, and timely access to the right supports and services around mental health and well-being. UMHAC will expand Nova Scotians’ access to clinicians by increasing investments in two streams of MHA care available in the province: the formal MHA care system, and the non-formal MHA care system which includes the private sector, community-based clinical supports, and academic institutions providing care in a training environment.
In 2023-24, 17,066 individuals reached out to the MHA Provincial Intake for MHA support, and the demand for MHA services is continuing to increase, which has impacted wait times for Nova Scotia Health (NSH) and IWK Health (IWK) MHA services. Investments to transform the MHA system are intended to address wait times by bringing the wait for non-urgent MHA care within Nova Scotia’s 28-day benchmark. Our goals for UMHAC represent what we have heard through conversations with people with lived MHA experience and their families and caregivers, community groups and organizations, service providers, professional associations, government partners, and others who have contributed their voices to a vision of the future of mental health, wellness, and addictions care in Nova Scotia.
The Health Services and Insurance Act (HSIA) is the foundation for publicly funded health services, providing the legal framework for health insurance programs in Nova Scotia, including the Medical Services Insurance (MSI) Plan. The HSIA enables the Province to create insured service programs to support the delivery of healthcare services in Nova Scotia. In Spring 2024, the HSIA was amended to allow the Minister of Addictions and Mental Health to create insured services programs.
In Spring 2025, OAMH will launch the first insured services program to expand access to non-urgent MHA care for individuals seeking services for mood and anxiety disorders in cases where the NSH/IWK 28-day wait time standard for non-urgent needs cannot be met. The first program will be implemented using a phased approach and is expected to be fully implemented in 2026. It is anticipated that approximately 125 Nova Scotians per month will be triaged and assessed by MHA Provincial Intake as eligible for the mood and anxiety program.
To begin, Master’s level Social Workers, Master’s and Doctoral level Psychologists, and Master’s level Registered Counselling Therapists will be contracted by OAMH to provide clinical services for non-urgent mood and anxiety disorders. These clinicians will be paid pre-determined rates by submitting invoices using the new MHA service codes to a contracted billing vendor.
In addition to contracting clinicians, OAMH is seeking to contract a Clinical Coordinator. The Clinical Coordinator will assume a senior position in the MHA Insured Services program to prioritize effective and positive results in client care. This role is designed to support quality monitoring and ensure program standards of care are met by the clinicians working with the Insured Services program. The Clinical Coordinator will be committed to achieving meaningful, client-centered outcomes by using Measurement Based Care (MBC) to actively involve clients in tracking their progress, incorporating client feedback into treatment planning, and ensuring that their goals remain central to the therapeutic process.
The Clinical Coordinator will provide peer consultation and support to clinicians in the effective implementation and ongoing use of MBC to enhance care delivery. This role will lead various quality initiatives, coordinating effectively with diverse groups and contribute to the success and growth of MHA Insured Services program. This will include setting clear expectations of clinicians to utilize evidenced-based and shared decision-making models of care when creating individualized treatment plans and interventions.
The role requires working directly with the contracted clinicians providing treatment for mood and anxiety, and establishing and facilitating Community of Practice sessions to share clinical learnings and encourage professional growth related to MBC.
To access the insured services program for mood and anxiety, NSH/IWK MHA Provincial Intake will continue to serve as the single point of contact for Nova Scotians seeking care through the public MHA care system. Provincial Intake staff will conduct intake assessments for all individuals seeking support and they will match interested clients who meet program criteria with contracted clinicians (instead of public clinicians) in instances where the 28-day wait time standard for non-urgent needs cannot be met by NSH/IWK MHA. Eligible Nova Scotians will receive up to 10 sessions per year for mood and anxiety disorders, at no cost.
Pathways have been developed (Appendix B) to facilitate client entry into the program, transfers within the program, and transfers out of the program at treatment completion or if the client’s needs change and they require different services (i.e., stepped up services that the contracted clinician cannot provide).
As directed through OAMH’s mandate, a Payor of Last Resort model may be implemented in time, which will eventually require individuals with health benefits such as private insurance coverage to exhaust that coverage first before accessing MHA care through these programs. Once implemented, the Clinical Coordinator will be expected to remain apprised of clinician billing activities to ensure billing integrity and exhaustion of health benefits coverage.
1.2 Recruitment Contact
For the purposes of this recruitment process, the “Contact” shall be:
The Office of Addictions and Mental Health, MHAinsuredservices@novascotia.ca
Applicants and their representatives are not permitted to contact any employees, officers, agents, elected or appointed officials or other representatives of the Province, other than the above identified Contact, concerning matters regarding this recruitment process. Failure to adhere to this rule may result in the disqualification of the applicant and the rejection of the applicant’s response.
1.3 Prequalification Process
1.4 Recruitment Timetable
Issue Date |
February XX, 2025 |
Deadline for Questions |
March XX, 2025 |
Submission Deadline Date and Time |
March XX, 2025 @ 2:00 PM Atlantic Time |
Rectification Period |
Two (2) business days |
The Recruitment timetable is tentative only and may be changed by the Province at any time.
1.5.1 Responses must be submitted through More than Medicine
Applicants are responsible for ensuring applications are submitted through the More than Medicine website[ET1] . The Province will not be responsible for any delay or failure of the transmission or receipt of the application including, but not limited to, the following:
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receipt of a garbled, corrupted or incomplete application;
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internet connectivity or availability issues;
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incompatibility between the sending and receiving equipment;
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delay in transmission or receipt of the application;
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failure of the Applicant to properly identify the application;
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illegibility of the application; or
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security of application data.
The Province bears no responsibility to investigate any issue related to any technical function or component. The Province recommends that Applicants allow sufficient time to upload their application and attachment(s) (if applicable) and to resolve any issues that may arise.
1.5.2 Responses to be submitted on Time
Applications must be submitted by the Submission Deadline as indicated in the Timetable section. Applications submitted after the Submission Deadline will be rejected.
1.5.3 Responses to be submitted in Prescribed Format
The Province will not accept paper bids submitted by hand delivery, facsimile transfer bids, or bids by email.
Applicants may withdraw their response any time throughout the recruitment process. To withdraw a response, an Applicant must send a notice of withdrawal to the Contact, as set out in Contact section, declining to participate further.[ET2]
PART 2 – EVALUATION OF RESPONSES
The Province will conduct the evaluation of responses in the following two stages:
2.2 Stage I – Mandatory Application Requirements
Stage I will consist of a review to determine which applications comply with all of the mandatory submission requirements.
The mandatory application requirements are as follows:
2.2.1 No Amendment to Forms
Other than inserting information requested on the mandatory submission forms, an applicant may not make any changes to any of the forms. Any application containing any such changes, whether on the face of the form or elsewhere in the response, will be disqualified.
2.2.2 Submission Form (Appendix A)
Each application must include a Submission Form (Appendix A) completed and signed by an authorized representative of the applicant. Applicant must include all pages of Appendix A - Submission Form to be considered compliant.
2.2.3 Other Mandatory Application Requirements
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Each Applicant must provide proof of active registration and a record of good standing for the past ten (10) years by providing a current letter of Confirmation of Standing acquired from the Nova Scotia Board of Examiners in Psychology (“the Board”)
*If your regulatory body or Board does not provide or send letters of Confirmation of Standing, please sign and attach an Attestation Form attesting that you have been, and currently are, in good standing with your regulatory body for the past ten (10) years.
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Each Applicant must also provide proof of active practice by providing an Attestation Form attesting that you are currently providing clinical care to clients.
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Each Applicant must provide proof of relevant supervisory positions held, including team leadership, program development, and/or clinical supervision.
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Each individual Applicant must provide proof of any relevant certifications or accreditations such as, Canadian Association of Cognitive Behavioral Therapy (CACBT) certification or equivalent education and training, Therapist Certification from the International Society of Interpersonal Therapy (ISIPT), or equivalent education and training.
Stage II will consist of the following two sub-stages:
2.3.1 Rated Criteria
The Province will evaluate each compliant response on the basis of the rated criteria as set out in (Appendix B) of this document.
The following is an overview of the categories and weighting for the rated criteria of this recruitment process. Applicants who do not meet a minimum threshold score for a category will not proceed to the next stage of the evaluation process.
Rated Criteria Category |
Weighting |
Minimum Threshold |
B.4.1 Experience and Qualifications |
80 points |
56 points (70%) |
B.4.2 References |
20 points |
Pass/Fail |
Total Weighting |
100 points |
70 points (70%) |
2.3.2 Selection Process:
The Selection Process for applicants will have four phases:
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All applications will be screened by the Office of Addictions and Mental Health;
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Selected applicants will be invited to participate in a panel interview;
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Upon invitation to the interview, Applicants will be asked to complete a privacy impact assessment as part of the competition process; and
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All applicants interviewed will be scored on their interview performance and their privacy impact assessment. The privacy impact assessment will be scored as a Pass/Fail.
PART 3 – TERMS AND CONDITIONS OF THE PROCESS
3.1 General Information and Instructions
3.1.1
Applicants to Follow Instructions
Applicants should structure their responses in accordance with the instructions in this document. Where information is requested in this document, any response made should reference the applicable section titles of this document.
3.1.2 Language
All responses must be in English.
3.1.3 No Incorporation by Reference
The entire content of the Applicant’s response should be submitted in a fixed form, and the content of websites or other external documents referred to in the applicant’s response but not attached will not be considered to form part of its response.
3.1.4 References and Past Performance
In the evaluation process, the Province may include information provided by the Applicant’s references and may also consider the Applicant’s past performance or conduct on previous contracts with the Province.
3.1.5 Information in Recruitment Only an Estimate
The Province makes no representation, warranty or guarantee as to the accuracy of the information contained in this document or issued by way of addenda. Any quantities shown or data contained in this document or provided by way of addenda are estimates only and are for the sole purpose of indicating to Applicants the general scale and scope of the Deliverables. It is the Applicant’s responsibility to obtain all the information necessary to prepare a response to this recruitment opportunity.
3.1.6 Applicants to Bear Their Own Costs
The Applicant shall bear all costs associated with or incurred in the preparation and presentation of the application, including, if applicable, costs incurred for interviews or demonstrations.
3.1.7 Response to be retained by the Province
The Province will not return the application or any accompanying documentation submitted through this recruitment process.
3.1.8 Third Party Assistance with Evaluation
The Province reserves the right to engage, as necessary, subject matter experts as advisors/consultants to assist with the evaluation of submissions and to provide technical guidance. The assignment by the Province of any one or more of these advisors/consultants will be at the Province's sole and absolute discretion. The Province may use any such advisors/consultants in any way it, in its discretion, considers necessary.
3.1.9 No Guarantee of Volume of Work or Exclusivity of Contract
This recruitment process will not result in any commitment by the Province to purchase any goods or services from any Applicant. The Province makes no guarantee of the value or volume of Deliverables that may be required. Any agreement entered into pursuant to an invitational second-stage competitive process will not be an exclusive contract for the provision of the described Deliverables. The Province may contract with others for goods and services the same as or similar to the Deliverables or may obtain such goods and services internally.
3.2 Communication after Issuance of Recruitment Opportunity
3.2.1 Applicants to Review Document(s)
Applicants shall promptly examine all of the documents comprising this opportunity and may direct questions or seek additional information through the contact information provided. No such communications are to be directed to anyone other than the Contact. The Province is under no obligation to provide additional information, and the Province shall not be responsible for any information provided by or obtained from any source other than the Contact. It is the responsibility of the Applicant to seek clarification from the Contact on any matter it considers to be unclear. The Province shall not be responsible for any misunderstanding on the part of the Applicant concerning this recruitment opportunity or its process.
3.2.2 Verify, Clarify, and Supplement
When evaluating responses, the Province may request further information from the Applicant or third parties in order to verify, clarify, or supplement the information provided in the Applicants application including but not limited to clarification with respect to whether an application meets the mandatory requirements set out in the Particulars (Appendix A). The Province may revisit and re-evaluate the Applicants response or ranking on the basis of any such information.
3.3 Notification and Debriefing
3.3.1 Notification of Top-Ranked Applicants
The top-ranked Applicants selected by the Province to be included in the prequalified supplier list in accordance with the process set out in the Evaluation of Responses (Part 2) will be notified by the Province.
Applicants may request a debriefing after posting of the outcome of the recruitment process. All requests must be made to the Recruitment Contact within thirty (30) days of posting of the outcome of the recruitment process. The intent of the debriefing information session is to aid the Applicant in presenting a better proposal in subsequent recruitment opportunities. Any debriefing provided is not for the purpose of providing an opportunity to challenge the recruitment process or its outcome.
3.3.3 Applicant Complaint Procedure
If an Applicant wishes to file a complaint in regard to this recruitment process, it must provide notice to the Contact within sixty (60) days of posting of the outcome of the recruitment process, and the Province will respond in accordance with its supplier complaint protocol.
3.4 Conflict of Interest and Prohibited Conduct
The Province may disqualify an Applicant for any conduct, situation or circumstances determined by the Province, in its sole and absolute discretion, to constitute a Conflict of Interest.
3.4.2 Disqualification for Prohibited Conduct
The Province may disqualify a Applicant or terminate any Agreement subsequently entered into if the Province, in its sole and absolute discretion, determines that the Applicant has engaged in any conduct prohibited by this recruitment process.
3.4.3 Prohibited Applicant Communications
The Applicant shall not engage in any communications that could constitute a Conflict of Interest and should take note that a Conflict of Interest declaration will be set out for selected applicants in the interview process.
An Applicant may not, in relation to this recruitment process or the evaluation and selection process, engage directly or indirectly in any form of political or other lobbying whatsoever to influence the selection of successful Applicant(s).
3.4.5 Illegal or Unethical Conduct
Applicants shall not engage in any illegal business practices, including activities such as bid-rigging, price-fixing, bribery, fraud, coercion or collusion. Applicants shall not engage in any unethical conduct, including lobbying (as described above) or other inappropriate communications; offering gifts to any employees, officers, agents, elected or appointed officials or other representatives of the Province submitting applications containing misrepresentations or other misleading or inaccurate information; or any other conduct that compromises or may be seen to compromise the competitive process.
3.4.6 Rejection of Applications
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illegal or unethical conduct as described above;
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the refusal of the applicant to honour its submitted commitments;
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any conduct, situation or circumstance determined by the Province, in its sole and absolute discretion, to have constituted an undisclosed Conflict of Interest; or
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the Province’s past experience with the applicant within the last 18 months for similar or related services.
3.5.1 Confidential Information of the Province
All information provided by or obtained from the Province in any form in connection with this recruitment opportunity either before or after the issuance of this document:
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is the sole property of the Province and must be treated as confidential;
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is not to be used for any purpose other than replying to this opportunity and the performance of any subsequent contract for the Deliverables; and
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must not be disclosed without prior written authorization from the Contact.
3.5.2 Confidential Information of Applicant
An Applicant should identify any information in its response, or any accompanying documentation supplied in confidence for which confidentiality is to be maintained by the Province. The confidentiality of such information will be maintained by the Province, except as otherwise required by law or by order of a court or tribunal. Applicants are advised that their responses will, as necessary, be disclosed on a confidential basis, to the Province’s advisers retained to advise or assist with the recruitment process, including the evaluation of responses.
3.6 Recruitment Process Non-binding
3.6.1 No Contract A and No Claims
This recruitment process is not intended to create and shall not create a formal legally binding bidding process and shall instead be governed by the law applicable to direct commercial negotiations. For greater certainty and without limitation, this recruitment shall not give rise to any Contract A–based tendering law duties or any other legal obligations arising out of any process contract or collateral contract.
3.6.2 No Legal Relationship or Obligation
No legal relationship or obligation regarding the recruitment of any service shall be created between the applicant and the Province by this recruitment process.
The Province may cancel the recruitment process without liability at any time.
3.7 Governing Law and Interpretation
The Terms and Conditions of Recruitment Process (Part 3):
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are intended to be interpreted broadly and separately (with no particular provision intended to limit the scope of any other provision);
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are non-exhaustive and shall not be construed as intending to limit the pre-existing rights of the parties to engage in pre-contractual discussions in accordance with the common law governing direct commercial negotiations; and
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are to be governed by and construed in accordance with the laws of the province of Nova Scotia and the federal laws of Canada applicable therein.
APPENDIX A – RECRUITMENT PARTICULARS
A.1 THE DELIVERABLES
A.1.2 Clinician Qualifications
OAMH is seeking Doctoral level Psychologists with the following qualifications, education, and experience to apply for this opportunity:
A.1.2.1 Qualifications
Applicants should be Registered Psychologists and possess the following education/certifications:
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Ph. D in psychology or Psy.D degree.
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Active registration and record of good standing with the Nova Scotia Board of Examiners in Psychology (NSBEP).
A.1.2.2 Experience
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Five (5) years of minimum professional experience in private practice, and at least two (2) years providing clinical supervision duties.
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Experience providing clinical services across the life span – adult, youth, and child service delivery.
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Experience providing evidence-based assessment and treatment for anxiety and depression using cognitive behavioural therapy and exposure-based modalities integrated with MBC to monitor progress and optimise treatment outcomes.
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Demonstrated commitment to, and experience with, using MBC.
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Demonstrated experience providing team leadership, program development, and clinical supervision.
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Commitment to evidence-based and evidence-informed treatment modalities including individual and parent-child focused interventions for younger clients related to anxiety and depressive mood symptoms.
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Demonstrated commitment to providing cculturally specific services and a commitment to continuous development of cultural competence.
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Competence in other languages is an asset (French preferred).
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Commitment to ethical principles, client confidentiality, quality improvement initiatives, evidence-based practice, and ongoing professional development.
A.1.3 Clinical Coordinator Responsibilities
The Clinical Coordinator will be expected to initially support 50 clinicians in their delivery of quality care, and to support the monitoring and evaluation activities completed by the Province. As the insured services program rolls out, additional clinicians will be onboarded in phases over the year. The total number of clinicians will grow upwards to an estimated cap of 250. [NC3] [ET4]
The Clinical Coordinator will be onboarded into the role by OAMH and will be expected to conduct the following activities to support/facilitate quality care delivery across the program:
A.1.3.1 Measurement-Based Care (MBC): MBC will be utilized to guide the development of program quality metrics. The Clinical Coordinator will be required to:
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be proficient in the use of Greenspace to support MBC implementation across the program.
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support all contracted clinician’s as they are onboarded, trained, and deliver MBC with clients through the facilitation of professional development opportunities, Community of Practice sessions, and other identified opportunities.
*Previous experience with the platform, Greenspace, is not a requirement of this recruitment opportunity. OAMH will provide the appropriate/required training for the Clinical Coordinator. However, experience with outcome measurement in clinical settings is expected, as detailed in A.1.2.2 Expertise.
A.1.3.2 Community of Practice: This will function as a learning space where clinicians will be provided training, opportunities for discussions with other clinicians, and to share program statistics, successes, and learnings. The Clinical Coordinator will be expected to:
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establish and facilitate monthly, 120-minute Community of Practice sessions with all contracted clinicians.
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utilize MBC data to support peer consultation.
A.1.3.3 Peer Consultation: The Clinical Coordinator will be expected to:
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rely on MBC data to provide peer consultation to all contracted clinicians in situations where treatment goals are not being met, clients have reported dissatisfaction with the service, and/or the need for additional training or professional development is identified based on MBC data or identified by contracted clinicians.
A.1.3.4 Program Manual: OAMH has developed a Program Manual to guide clinical care delivery. The Clinical Coordinator will be expected to:
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work with the OAMH to ensure the Program Manual is kept up to date as resources, pathways, or processes are refined, evidence-based best practices are updated.
- participate in and support the contracted clinicians to participate in all insured services evaluation activities.
- provide the Province with information and data to assist in the evaluation (information may include, but is not limited to, data that the Clinical Coordinator will collect and/or produce in the provision of quality monitoring, responses to surveys, questionnaires, and interviews regarding the insured services program).
- records management
A.1.3.5 Evaluation Activities: OAMH has developed a monitoring and evaluation framework for the program to ensure quality care delivery, measure impact, and identify areas for change. The Clinical Coordinator will be expected to:
A.1.3.6 Administrative Responsibilities:
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Governance: The Clinical Coordinator is subcontracted by OAMH and will be expected to:
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serve as the connection point between clinicians and the UMHAC Steering Committee, and the MHA Insured Services Program Governance Group (see Appendix C for governance structure).
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communicate successes, challenges, program enhancement requirements, and other situations where program enhancements are required to the appropriate governance group.
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provide decision-making advice in escalated client care situations. For the purposes of their contract, they will report directly to the Program Director, OAMH.
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Planning: The Clinical Coordinator will be expected to:
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coordinate and plan the monthly Community of Practice sessions, which will include collecting relevant information, distributing meeting materials to contracted clinicians (when/if applicable), and ensuring the agenda aligns with the strategic goals of the program.
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coordinate and plan check-ins with the contracted clinicians on a regular and ad hoc basis.
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Records Management: The Clinical Coordinator will be expected to:
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abide by any federal, provincial or other applicable statute, law or regulation of any governmental or regulatory authority in Canada relating to the collection, use, storage and/or disclosure of Personal Information, including the Nova Scotia Freedom of Information and Protection of Privacy Act, the Nova Scotia Personal Information International Disclosure Protection Act, and the Nova Scotia Personal Health Information Act.
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ensure that all clinician and client records relating to the Insured Services Program are distinguishable from other client records in the contracted clinician’s private practice.
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develop, implement, and enforce measures and/or policies to protect personal information and other private and confidential information collected – electronically, orally, or by any other means – during the provision of duties for the Insured Services program.
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create a filing method that differentiates between their private practice clientele and insured services clientele when providing peer support to contracted clinicians.
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Billing: OAMH has contracted a billing administrator. The Clinical Coordinator will be expected to learn:
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the contracted infrastructure (billing platform) to support contracted clinicians in submitting invoices, when/if needed.
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the newly created UMHAC Service Codes to monitor program use.
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identify for the Program Director, OAMH, any billing challenges contracted clinicians are experiencing.
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A.1.4 Adherence to Laws
The Clinical Coordinator will abide by the legal standings set out in the following acts:
- Psychologists Act
- Personal Health Information Act
- Personal Information International Disclosure Protection Act
- Freedom of Information and Protection of Privacy Act
The Clinical Coordinator will be expected to have knowledge and awareness of the legal standings set out in the following acts:
A.1.5 Mandatory Clinical Coordinator Kick-off Meeting
The Clinical Coordinator who signs the Master Agreement, will be required to attend a mandatory kick-off meeting. The meeting will introduce NSH and IWK leadership and staff to the Clinical Coordinator, and will consist of reviewing the Service Delivery Model, reviewing the compensation process, and sharing information regarding public and community-based treatment services available across Nova Scotia for individuals who experience mood and anxiety disorders across the lifespan. This meeting will also require the Clinical Coordinator to work with OAMH to finalize the design and delivery of aspects of the MHA Insured Services program intended to support quality care initiatives, such as the Community of Practice, measurement based care, program manual, evaluation framework and logic model, etc. This meeting will take place prior to the launch of the first insured services program.
A.2.1 Public Sector Clinicians
Psychologists currently employed by the NSH or IWK MHA program may not participate and are excluded from this recruitment process.
A.2.2 Participation Primary Work Location
The primary work location for the services reflected in this recruitment process may be the location of the Clinical Coordinator’s private practice or wherever they may typically provide clinical services, which must be located in Nova Scotia. Site visits, conferences, and meetings with OAMH will be required before final contract execution, and on occasion thereafter. The Clinical Coordinator may be expected to visit contracted clinicians’ practice sites in person. The Clinical Coordinator will be required to meet any Provincial health requirements and/or any COVID-related protocols to visit participating workplaces.
A.2.3 Travel Policy
All such Travel and Living expenses must have prior approval from OAMH. Approved Travel expenses under this master agreement must comply with the Provincial Government standards, which can be found at:
- Government of Nova Scotia Travel Policy
- Reimbursement rates and transportation allowances for employees of government and public sector bodies - Government of Nova Scotia
A.2.5 Insurance and Liability
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Insurance
The Clinical Coordinator shall, without limiting their obligation or liabilities and at the Clinical Coordinator’s own expense, provide, maintain, and pay for, any and all insurance, in amounts and types as further set out in this section, or which it is required by law to carry, or which the Clinical Coordinator considers necessary to cover risks not otherwise covered by insurance specified in this Article in its sole discretion. The OAMH shall in no way warrant that the minimum limits listed below are sufficient to protect the Clinical Coordinator from liabilities that could arise out of the performance of the agreements by the Clinical Coordinator, its agents, representatives, employees or subcontractors. The Clinical Coordinator is required to ensure the following:
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All insurance must be primary and not require the sharing of any loss by any insurer of the OAMH;
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The insurer must be licensed in Canada in forms and amounts acceptable to the OAMH;
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All policies must be endorsed to provide the OAMH with thirty (30) days advance written notice of cancellation or material change;
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If this insurance is written on a claims-made basis it must include the option to purchase an extended reporting period of twenty-four (24) months beyond the date of cancellation or expiry of this agreements;
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The Clinical Coordinator must cause all subcontractors performing this work to provide to the Clinical Coordinator a certificate of insurance confirming the required coverage, or upon request by the OAMH, provide a certified copy of the required insurance policy.
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The Clinical Coordinator must provide the OAMH with evidence of all required insurance in the form of a completed certificate of insurance:
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which is to be submitted to the OAMH for review and acceptance within thirty (30) days of the date of this approval and prior to commencing any work
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if the insurance expires before the end of the term of this agreement, within ten (10) working days of expiration; and
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notwithstanding (i) or (ii) above, if requested by the OAMH at any time, the Clinical Coordinator must provide to the OAMH certified copies of the required insurance policies within five (5) days.
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The Clinical Coordinator is solely responsible for the full payment of any policy deductibles that apply to claim payments with no contribution for any portion of the deductible from the OAMH;
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Policies may be structured as primary plus supplementary layers or primary plus umbrella and/or excess.
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The OAMH may require the Clinical Coordinator to hold Workers’ Compensation Coverage for protection from claims that may arise under the Workers’ Compensation Act.
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Required Insurance Coverage
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Commercial General Liability: Commercial General Liability in an amount not less than $5,000,000 inclusive per occurrence against bodily injury, personal injury and property damage and including liability assumed under these agreements and this insurance must:
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include “His Majesty the King in Right of the Province of Nova Scotia” as an additional insured;
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be endorsed to provide the OAMH with 30 days advance written notice of cancellation or material change;
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include a cross liability clause;
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(iv) confirm products and completed operations liability insurance;
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(v) contingent employers liability
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(vi) non-owned automobile liability
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Automobile Liability: Automobile Liability on all vehicles owned, operated, leased, or licensed by the Clinical Coordinator in an amount not less than $2,000,000 per occurrence.
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Professional Liability: Professional Liability in an amount not less than $2,000,000 per claim, insuring the Clinical Coordinator’s liability resulting from errors and omissions in the performance of professional services under these agreements. This insurance must be endorsed to provide the OAMH 30 days advance written notice of cancellation.This insurance must include coverage for the following:
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security liability;
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privacy liability;
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identity services expenses;
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network security liability;
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network extortion threat; and,
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unauthorized use or access of a computer system.
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The insurance requirements set out in this section must be maintained in full force throughout the term of the Agreements, including renewal terms. Proof in the form of Certificate(s) of Insurance must be provided by the Clinical Coordinator to the OAMH if the OAMH request it within five (5) days of request and will be required prior to contract execution as a condition of award.
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APPENDIX B – SERVICE DELIVERY MODEL
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